Pengling Li

How can design thinking enable international students to connect with their new communities and develop a genuine feeling of belonging and community efficacy?

Abstract

In this practice based research, through literature review research, I learned about the common problems that international students face in their host communities and some of the factors that caused them to lack a sense of belonging to the host community.
In order to help international students in Melbourne to better connect with their host community and to create a mutually beneficial relationship between the two, I interviewed some international students who have lived in Melbourne for different lengths of time through ethnographic interviews and gained important insights in the first phase. Afterward, I used sense making methods such as experience mapping to organize information from the interviews. This allowed me to find commonalities among them. That also led me to propose a sub-question in the form of "How might we" to narrow down and specify the main topic/question - "How might we maximise the opportunities of international students in university context?" I used it as a starting point to find relevant precedents and develop a potential solution through a nearly completely resolved application design.

  • The purpose of this phase was to gain the understanding of international students in Melbourne Australia, and their living and studying experiences, as well as seeking for some existing design/program that potentially solved the question I bring out. This phase revealed the real pain points, needs and obstacles of international students in Melbourne. This was important to know what’s the difference between international students and international students in general, so when creating the design in later stages can base on their needs to service them better.
  • The purpose of this phase was to gain the understanding of international students in Melbourne Australia, and their living and studying experiences, as well as seeking for some existing design/program that potentially solved the question I bring out. This phase revealed the real pain points, needs and obstacles of international students in Melbourne. This was important to know what’s the difference between international students and international students in general, so when creating the design in later stages can base on their needs to service them better.

  • The purpose of this phase was to find direction of the problem solving potential solutions. The whole phase two also showed the design building process from an idea to a tangible design. During phase two, testing, failing, analyzing and changing are all necessary stages for me to reach the goal. }
  • The purpose of this phase was to find direction of the problem solving potential solutions. The whole phase two also showed the design building process from an idea to a tangible design. During phase two, testing, failing, analyzing and changing are all necessary stages for me to reach the goal. }

  • The purpose of this phase is to apply all the knowledge from previous study and research to create a final design/ solution that can solve the problem I proposed. During this phase, the use of design thinking ensures the design is user-centred, meeting their needs, solving their problems.
  • The purpose of this phase is to apply all the knowledge from previous study and research to create a final design/ solution that can solve the problem I proposed. During this phase, the use of design thinking ensures the design is user-centred, meeting their needs, solving their problems.

  • Artefacts

  • Select Bibliography

    1.Den Dekker, T 2020, Design Thinking, Taylor & Francis Group, Milton.

    2. Garcia, H.A, Garza, T & Yeaton-Hromada, K 2019, ‘Do We Belong? A Conceptual Model
    for International Students’ Sense of Belonging in Community Colleges’, Journal of
    International Students, vol. 9, no. 2, pp. 460-487.

    3. Still B & Crane K 2016, Fundamentals of User-Centered Design: A Practical Approach, CRC Press, Florida